Information We May Collect

• Name and contact information.
• Shipping and billing information.
• Order and transaction information.
• Browser, device, IP address, and website interaction data.
• Messages or information voluntarily sent to customer support.

How We Use Information

• To operate and maintain our online store.
• To process and fulfill orders.
• To communicate with customers about orders or support requests.
• To improve store functionality and customer experience.
• To help detect fraud, abuse, or security issues.
• To meet applicable operational or legal requirements.

Service Providers

We may use third-party providers for ecommerce hosting, payment processing, logistics, analytics, communication, and other services required to operate the store.

These providers may process relevant information where necessary to provide their services.

Data Retention

Information may be retained for as long as reasonably necessary for order administration, customer service, store operations, accounting, fraud prevention, or applicable legal requirements.

Your Privacy Questions

For privacy-related questions, please contact:

Email: service@xoqvani.com

Company:
Shanghai Chushiao Network Technology Co., Ltd.

Address:
Building 4, No. 9135 Zhufeng Road, Fengjing Town, Jinshan District, Shanghai, China (Shangcheng Residential Community)